Here is exactly what we do, what we cannot do, and what you should do yourself — on zewaj or anywhere else.
Selfie verification is mandatory, compared against the profile, then reviewed by a human. ID verification adds a second seal. Sisters' photos are reviewed only by women on our team — modesty should never be the price of safety.
Accounts that like or message at volume, ask for money, or push you off-platform in the first messages are flagged automatically and reviewed by a person. Removed scammers cannot simply sign up again — we block at the device level.
Sharing a phone number or external link triggers a gentle interstitial asking if you are sure — and offers a chaperoned video call instead. Staying inside the app keeps verification, moderation, and reporting active.
Blocking is free, instant, two-way, and silent. Reports go to human review. Banned members can appeal. We publish our moderation standards so you can hold us to them.
Photo blur is free and default. Conversations are encrypted. No human reads your words unless you file a report. We will never sell, share, or broker your data — that sentence is in our terms, not just on this page.
First meetings are scheduled in-app: chaperoned video call or a public venue, with a checklist that reminds you to tell someone the name, place, and time. Your wali is included by default.
When a brother is serious, he can invite a one-tap video call between your wali and his father or guardian — two families meeting directly, in-app, before anything moves forward. Seriousness you can see, not just read in a bio.
A brother can invite his match's wali to a short in-app video call — one tap, no numbers exchanged. Families meet families early, before emotions run ahead of the facts.
When both sides are serious, either family can request a wali-to-wali video call — father to father, or guardian to guardian — before any in-person meeting. Families verify families; that is how it has always worked.
Deleting your account deletes your data — profile, photos, and conversations — within 30 days, in full. Some platforms quietly keep your information for years after you leave. We publish our deletion timeline and keep it.
Before a conversation goes deep, either side can request a short video call between walis. Families confirm families — no long text threads, no guessing who is behind a profile.
Delete your account and your data is gone within 30 days — all of it, not "up to three years" like some platforms bury in their policies. Your information has an expiry date the moment you say so.
Verification confirms a person is real. It cannot confirm they are honest, ready, or right for you. That is why the process involves your wali, your family, structured questions, and time. Any platform that promises more than introductions is lying to you.
If you feel unsafe, contact local authorities first, then report to us. For emotional support during the search, these community resources are available:
Every profile and message has a report option. Human review within 24 hours, usually faster.
Many imams offer pre-marital guidance and can help verify a candidate's standing in the community.
If you are being pressured to hide the search from your wali, that pressure itself is the warning sign.
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